Effective Date: June 1, 2026

We Do Not Sell Your Information

At Heart of Vermont Soap Works, your privacy is important to us. We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information is used only to process your orders, communicate with you, and provide the best possible customer service.

Information We Collect

When you visit our website or place an order, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers—we do not store your payment details)

  • Order history

  • Information you provide through our contact form or email communications

We may also collect limited technical information, such as browser type, device information, and website usage through cookies and analytics tools.

How We Use Your Information

We use your information only to:

  • Process and fulfill your orders

  • Respond to your questions and provide customer support

  • Communicate about your order

  • Improve our website, products, and customer experience

  • Send promotional emails only if you choose to subscribe

Third-Party Services

We work with trusted third-party providers, such as payment processors, shipping carriers, website hosting, and email marketing services, to operate our business. These providers receive only the information necessary to perform their services and are expected to protect your information.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no online system can guarantee complete security, we follow industry-standard practices to help keep your information safe.

Your Rights

You may contact us to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your personal information, subject to legal recordkeeping requirements

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Heart of Vermont Soap Works
Email: heartofvermontsoapworks@gmail.com

By using our website or purchasing our products, you agree to this Privacy Policy.